With the help of the Support Center Representatives and the DMS Installers, the DMS Training Department put together a list of the top 20 questions asked on a regular basis.
The top questions include Resolving G/L Errors, working with Special Orders, working with parts Supersessions, tracking and returning Cores, working with Stock Orders, modifying setups, and working with the cashier.
To see the Frequently Asked Questions guide, visit the DealerTrack DMS Wiki at https://www.arkona.com/website_09/support/wiki/index.php/Parts_Department_FAQs.
