If you have forgotten your password to access the DealerTrack Dealer Management System, help is closer than you think. Passwords to the system can only be created and reset by the Security Officers in your dealership. Most dealerships have several officers that control passwords to the auto dealer software. Make sure you familiarize yourself with who these people are within the dealership. They have the access to reset your password at any time. Once reset, you will log on using your DealerTrack DMS ID as both the ID and Password and the auto dealer management software will give you the opportunity to enter a new and unique password. Please remember that three attempts to connect with the wrong password can disable your workstation’s connection requiring you to call into support.
