Posts Tagged ‘auto dealer managment software’

How Do I Find the Value of Clean Cores in DealerTrack’s web based DMS

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Clean Cores are the core value associated with the new part number. Because the DealerTrack DMS links the core number to the primary part number and this cost is reflected in the total inventory value, there is no need for a specific clean core report.

Auto Dealership Service Department

If you would like to view the value of your Clean Cores, you can run the Counter Pad Report and send it to Microsoft Excel. Using Excel, you can create a formula that will show you the value of all of your Clean Cores. You will need to have a basic understanding of Microsoft Excel to work with this report.

To learn how to run a Clean Cores Report, take the following link: https://www.arkona.com/website_09/support/wiki/index.php/Clean_Cores_Report

How to close an RO to more than one Service Internal Pay Type

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DealerTrack often receives questions and comments on our blog about DMS functions.  Moments ago we received the following question/comment and we would like to open it up to the DealerTrack community to answer.  Please post your comments and/or questions here.   Thanks

“Need the ability to close an RO to more than one Service Internal Pay Type.
You must close the entire expense to one GL account.”

What Resources are Available to help Print 1099 Forms in DealerTrack’s web based DMS

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The DealerTrack DMS Training Department has developed a series of 1099 Frequently Asked Questions. Topics include printing, entering DBAs, alignment and printer loading, and correcting inaccuracies or omissions.

1099_Forms

Please take the following link to view the 1099 FAQs: https://www.arkona.com/website_09/support/wiki/index.php/Year_End_Process_FAQs#1099

There’s No Crystal Ball to Plan for Next Year

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Richard Holland

I recently read an article titled “Put Away the Crystal Ball” by Tony Noland in Ward’s Dealer Business.  I’m sure many of you, like me, are involved in planning, forecasting, and budgeting for 2010.  This time of year really makes me wish for a big crystal ball that will give me the magical answers on how to run my business next year.  Unfortunately, that crystal ball doesn’t exist and, as Tony Noland put it, “We have to plan based on historical information, know factors and sound business judgments.”

Of course we want to be optimistic in our plan but it’s also important to be realistic.  According to Noland, “we want to believe next year will be better and business will be great.  But we have to ask, will it be different and if so, why?”  The bottom line is we have to plan based on realistic historical data.

Many people view budgeting and forecasting as more of an art than a science but with the right data you can make assumptions based on historical and empirical data. With the right software, dealers have a plethora of tools at their disposal that enable them to look back as far as needed to help make logical and calculated decisions for the future So in just a few clicks you can look back at your historical data  and build a solid and logical plan for the future.

DealerTrack DMS offers some great tools for financial analysis.  Click here to read our “Tip of the Week” about DealerTrack Dealer Management System’s financial analysis and how budgets can be tracked and forecasted.

You can read the full Ward’s Dealer Business article by clicking here.  Let me know what you think.  Tell us what you’re doing to plan for next year.  What does your crystal ball say; will we see a substantial increase in the auto industry next year?  Your thoughts and comments are always appreciated.

2009 NADA Survey Results

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NADAorg_CPS

On October 27th, 2009, NADA released the results of their 2009 Bi-Annual Survey of Dealerships Satisfaction with Dealer System Providers’ Products and Services. Friedman-Swift Associates, a neutral 3rd party, conducted the survey with 984 dealership employees responding. I like to thank everyone who participated in the study as it is a vital benchmark for the DMS industry.

Click here to download more information about the 2009 NADA Survey Results.

DealerTrack DMS, formally known as Arkona, made dramatic improvements from 2007’s survey and outperformed industry in 2009’s survey. Our 2007 survey results were consistent with the industry average but we knew we could perform at a much higher level. Our DMS team set high goals and has worked extremely hard over the last two years to achieve them. I’m very proud of our accomplishments and I can’t wait to see what we’ll achieve in the next two years.

While we are very pleased that DealerTrack has risen well above the industry average, it’s concerning that the industry as a whole has failed to perform at an acceptable level. We plan to lead the industry in customer satisfaction and continue to develop a Dealer Management System that truly satisfies with robust functionality, low prices, and great customer service. Our hope is that the industry follows our lead and reverses their negative trend.