Welcome to the DMS Wiki! The DealerTrack DMS Wiki is now available for our customers. It’s another great support tool resulting from our absolute commitment to helping our dealers succeed.

The DMS Wiki is a web-based user guide, that contains QuickStart Guides, Setup Guides, and User Guides for nearly every screen in the DealerTrack DMS. The Wiki is updated on a daily basis, making it the most current source for written documentation about the DealerTrack DMS.

You can use the Wiki to learn how to perform specific functions and processes within the DMS, as well as learning about the different screens you work with.

The Wiki can be reached from the Help icon in the Web Access client. It can also be accessed from the DealerTrack Web site. You will need to sign onto the Wiki using your DMS user name and password.

To use the Wiki, take the following steps:

1. Browse to the Wiki using the following address: www.dealertrackdms.com/wiki
   1. Please bookmark this site for future reference.
2. The Wiki Login box will display.
   1. At Login ID, key in your DMS User Name. This is the user name you use to enter the DMS.
   2. At Password, enter your DMS password. This is the password you use to enter the DMS. The password will automatically update when your password in the DMS is changed.
   3. At Enterprise, key in your enterprise code, ONLY IF you host the DMS on your own in-house server. This is rare. Leave this field blank if you do not have an in-house server. Typically, this field will be left blank.
   4. Select Log In. You will now be directed to the Wiki.
3. The Wiki will now display. From this screen you can navigate to the QuickStart Guides or through the Applications.

Tags: DealerTrack Customer Service, DealerTrack DMS User Guide, DealerTrack Support, DealerTrack Wiki

This entry was posted on Thursday, November 5th, 2009 at 12:00 pm and is filed under Hot Topics, Tip of the Week. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.