Archive for February, 2010

I’m Having Difficulty Accessing the DMS Wiki. What Should I Do?

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The DealerTrack DMS Wiki login credentials are the same used to access the DealerTrack DMS. You will also need to enter your two or four digit Enterprise Code in the Enterprise box. This is a recent change; in the past, you may not have entered your Enterprise Code.

0215 Wiki Enterprise Code

If your login credentials and Enterprise code are entered correctly but you still cannot access the Wiki, please contact the DealerTrack DMS Support Center at 877-357-9725×1. A Support Center Representative will ensure the Wiki has been properly set up for your store.

How to Prepare the Factory Financial for 2010 in DealerTrack DMS

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Your Account Routing will automatically transfer over from the previous year. However, you will need to re-enter your memo fields and employee counts for the new year in DealerTrack’s automotive dealer management system (DMS). In addition, if you have added accounts to your General Ledger that are not valid factory accounts, you will need to route them to the financial.

FF_Memo_1

For a complete guide, take the following link:  https://www.arkona.com/website_09/support/wiki/index.php/Year_End_Process_FAQs#How_Do_I_Prepare_the_Factory_Financial_for_the_New_Year.3F

What Changes Have Been Made The 2010 Factory Financials?

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Icon_yearend_sm

The DealerTrack Dealer Management System DCS team has worked extensively with the manufacturers to accommodate any changes required for the 2010 Factory Financial statements. All OEM manufacturers have approved the statements, ensuring that the formatting and account mapping prepared by the DMS DCS team meet the factory standards.

FF_Nissan_Employee_Counts_1

To see the changes made to your 2010 Factory Financials in DealerTrack DMS, please take the following link:

https://www.arkona.com/website_09/support/wiki/index.php/Factory_Financial_Changes

How Do I Find the Value of Clean Cores in DealerTrack’s web based DMS

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Clean Cores are the core value associated with the new part number. Because the DealerTrack DMS links the core number to the primary part number and this cost is reflected in the total inventory value, there is no need for a specific clean core report.

Auto Dealership Service Department

If you would like to view the value of your Clean Cores, you can run the Counter Pad Report and send it to Microsoft Excel. Using Excel, you can create a formula that will show you the value of all of your Clean Cores. You will need to have a basic understanding of Microsoft Excel to work with this report.

To learn how to run a Clean Cores Report, take the following link: https://www.arkona.com/website_09/support/wiki/index.php/Clean_Cores_Report

How to close an RO to more than one Service Internal Pay Type

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DealerTrack often receives questions and comments on our blog about DMS functions.  Moments ago we received the following question/comment and we would like to open it up to the DealerTrack community to answer.  Please post your comments and/or questions here.   Thanks

“Need the ability to close an RO to more than one Service Internal Pay Type.
You must close the entire expense to one GL account.”