Year end is sneaking up on us. Get a jump start by visiting the Year End page in the DealerTrack Dealer Management System Wiki. It includes helpful tips, quick Start guides, video tutorials and just about everything you need to get the most out of your dealer management software. Click on the photo above to see the video tutorial on printing 1099 and 1096 forms. You’ll find a large selection of video tutorial just like this one on the Wiki. Click on the photo below to visit the year end page on DealerTrack’s Wiki. Make sure to come back often as we will be adding more information as the year end gets closer.
Archive for November, 2009
Watch Video Tutorials for Year End Processes
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November 17th, 2009 | 2 Comments | |
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Find out How Asbury Automotive Increased Profits with Less Revenue
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November 16th, 2009 | No Comments | |
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Asbury Automotive Group announced on October 29, 2009 that they were able to increase earnings by 39% in the 3rd quarter even though revenues dropped by 12%. Charles Oglesby, CEO, said, “This improved financial performance reflects what we believe is a temporary boost from the government’s Cash for Clunkers program, combined with the benefits of the dramatic expense reductions we have achieved over the past year.” More specifically, Craig Monaghan, CFO, stated that “We have delivered over $100 million of SG&A (Selling, General, and Administration) expense reductions”.
As with many dealers, Asbury saw a temporary boost from the Cash for Clunkers program, however, revenues still dropped by 12%. Common business logic suggests that to increase profits with less revenue you have to decrease your costs. Many dealers are now asking, how did Asbury Automotive reduce their costs?
Asbury’s Earnings Call and Press Release outline several cost reducing methods including relocating their headquarters, decreasing their corporate staff, and switching their DMS to DealerTrack’s Web-Based Software-as-a-Service (SaaS) DMS solution. Switching your DMS to a Web-Based solution is a cost reduction strategy that just about any dealership can implement. A Web-Based DMS can save a dealership thousands in monthly IT costs by eliminating expensive servers, costly upgrades, and hidden fees often associated with other systems.
According to Craig Monaghan, CFO, Asbury is 59% complete with the conversion of their stores to the DealerTrack DMS. Their goal is to complete the DMS conversion by next summer. Monaghan stated that he is very pleased with the “tremendous progress” that Asbury has made with their cost reduction strategies. More specifically, he is thrilled with the “speed and quality of implementation” that has been achieved.
How to Add Aftermarket or Lending Fees
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November 12th, 2009 | No Comments | |
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Question:
I want to be able to add my own aftermarket fees or lending fees. When I go into the business office to add the fees, the system won’t allow me to do so. How do I add my customer fees?
Answer:
Please contact DealerTrack’s form department to add any aftermarket fees or lending fees. Your new fees are not automatically itemized out on your forms. Once you’ve contacted DealerTrack’s form department, let the Customer Service Representative know which forms to itemize your new fees on. There is a $50 re-programming fee per form to itemize a new fee.
Unit Counts not matching in Factory Financial
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November 10th, 2009 | 1 Comment | |
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If you are trying to submit your Factory Financial and are receiving a terminal error message telling you that you have Sales with no unit counts or Unit counts with no Sales, here are a few things to check.
- To view your error messages Go into the General ledger by selecting Application GL
- Select Reports to Outside Parties (35)
- Tab down one and enter a 1 to select (or click on Factory Financials if in the GUI).
- Now go back up to the top and change your month to reflect the month you are working in.
- Now you will tab down to any line (right click next to any line if in the GUI) and type a 10.
- This will display your error message. It will display the Page, Line, and Column of the error message, whether the error is T (terminal) or W (warning) and it will give you a brief description of the error message. If you are receiving a terminal error message, this must be corrected before it can be transmitted. If they are warnings, you do not have to fix them, but they are there so you can view them and change them if you wish to.
- If this terminal error message is Stating that you have Sales with no unit Counts or Unit Counts with No sales, the First place you are going to want to check is the General Ledger Chart of Accounts
- Back out of your error message, and continue to back out until you have reached the Main General Ledger Screen. You will now go into 45 (Chart of Accounts).
- You will type in the account number you want to look at, and then you will type in a 6 (right click, select units if in the GUI). This will display the unit counts for each individual month. If the month in question has 0 in it or is blank, but you have sales for it, you will need do a 2 to change next to that month (right click, change) and type in the units. You will then hit enter and make sure that it saves by backing out and going back into it.
You can now go back to the GL/35 and complete steps 1-4. If you are no longer receiving this error message, and all of your terminal errors are no longer showing up, you can now transmit your FF to the Manufacturer by doing a 9 next to Line 1 to Transmit.
2009 NADA Survey Results
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November 9th, 2009 | 1 Comment | |
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On October 27th, 2009, NADA released the results of their 2009 Bi-Annual Survey of Dealerships Satisfaction with Dealer System Providers’ Products and Services. Friedman-Swift Associates, a neutral 3rd party, conducted the survey with 984 dealership employees responding. I like to thank everyone who participated in the study as it is a vital benchmark for the DMS industry.
Click here to download more information about the 2009 NADA Survey Results.
DealerTrack DMS, formally known as Arkona, made dramatic improvements from 2007’s survey and outperformed industry in 2009’s survey. Our 2007 survey results were consistent with the industry average but we knew we could perform at a much higher level. Our DMS team set high goals and has worked extremely hard over the last two years to achieve them. I’m very proud of our accomplishments and I can’t wait to see what we’ll achieve in the next two years.
While we are very pleased that DealerTrack has risen well above the industry average, it’s concerning that the industry as a whole has failed to perform at an acceptable level. We plan to lead the industry in customer satisfaction and continue to develop a Dealer Management System that truly satisfies with robust functionality, low prices, and great customer service. Our hope is that the industry follows our lead and reverses their negative trend.

